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The New ABC of
Handling Aggression
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Some Clients

Housing

Berneslai Homes
Hammersmith and Fulham
Charlton Triangle Homes
Telford Homes... More

Education

Belper College
Edexcel
Lowestoft College... More

Governing Bodies/Charities

The Law Society
RSPCA... More

Central/Local Government

DEFRA
The Home Office
London Borough of Hillingdon
Bromsgrove Council... More

Health/Emergency Services

Nottinghamshire NHS Trust
Cheshire NHS Treatment Centre
West Midlands Probation Service... More

Industry

The AA
AXA PPP Healthcare
Screwfix... More
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Resolving Inter-Personal or Team Conflict
Tailored workshop at your venue throughout the UK and Ireland.

'The training was excellent, gave excellent pointers to dealing with angry callers.'
Corporate Services Manager - Charter Community Housing.

'Found the course extremely valuable and highly applicable to my role.'
Project Manager - Edexcel.

'Excellent knowledge, excellent delivery, excellent engagement, definitely recommend this.'
Learning and Development Trainer - The AA.

'Very good, I have covered this topic twice before but this was fresh and interesting.'
Dairy Inspector - DEFRA.

'Definitely recommend this course, very engaging, always sought to answer questions properly.'
Information Officer, Criminal Justice Unit - The Home Office

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