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Free 50-Page e-Book
The New ABC of
Handling Aggression
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Some Clients

Housing

Berneslai Homes
Hammersmith and Fulham
Charlton Triangle Homes
Telford Homes... More

Education

Belper College
Edexcel
Lowestoft College... More

Governing Bodies/Charities

The Law Society
RSPCA... More

Central/Local Government

DEFRA
The Home Office
London Borough of Hillingdon
Bromsgrove Council... More

Health/Emergency Services

Nottinghamshire NHS Trust
Cheshire NHS Treatment Centre
West Midlands Probation Service... More

Industry

The AA
AXA PPP Healthcare
Screwfix... More
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Some of our Clients

Education

  • Belper College
  • Castle College Nottingham
  • Ealing Educational Business Partnership
  • Edexcel
  • Lambeth Educational Service
  • Learning and Skills Council
  • Lowestoft College
  • Newcastle College
  • Shrewsbury College
  • Staffordshire University

Governing Bodies and Charities

  • Clouds
  • Family Law Society
  • National Centre for Sociology
  • National Childbirth Trust
  • National Farmers Union
  • Norcare
  • Royal College of Physicians
  • Royal Institute of Chartered Surveyors
  • RSPCA
  • The Law Society
  • Yorkshire Wildlife Trust

Local and Central Government

  • Bromsgrove District Council
  • Connexions
  • Copeland Borough Council
  • DEFRA
  • Durham County Council
  • Eastleigh Borough Council
  • Home Office
  • Identity and Passport Service
  • Great Yarmouth Borough Council
  • London Borough of Hillingdon
  • London Borough of Lambert
  • OFCOM
  • Sandwell Metropolitan Borough Council
  • Surestart
  • Telford Borough Council
  • Warrington Council
  • Welwyn and Hatfield Council
  • Wolverhampton City Council

Health and Emergency Services

  • Cheshire and Merseyside Treatment Centre
  • Derwent Community Team
  • Manor Hospital Walsall
  • Nottinghamshire NHS Hospital Trust
  • Sandwell and West Birmingham NHS Hospital Trust
  • Tayside Fire and Rescue
  • West Midland Probation Service
  • Wiltshire Police

Housing

  • Birmingham City Council Housing Services
  • Berneslai Homes
  • Bernicia Homes
  • Brompton Housing
  • Carlton Triangle Homes
  • Charter Community Housing
  • Cheviot Homes
  • Hammersmith and Fulham Homes
  • Henry Boot PLC
  • Kingston Property Services
  • SAVA
  • Telford Homes
  • United Property Management
  • Wansbeck Homes
  • Wates Living Spaces
  • Welwyn and Hatfield Housing Services

Industry

  • The AA
  • Adventure Island Theme Park
  • AXA PPP Healthcare
  • Baxi Heating
  • Berrymans Lace Mawer Solicitors
  • Insta Group
  • Northern Rail
  • Parking Control Management UK
  • PKF Accountants
  • RTC North
  • Screwfix
  • Tobacco Factory Cafe Bar
  • Virgin Trains

— Please Enquire for a Price Quotation —
contact us

List of Conflict Management Courses
Conflict Management Training
Exceptional skills to manage and de-escalate angry customers.
Dealing with Phone Rage
Essential skills to de-escalate irate customers on the phone.
Lone Worker Training
Covering all aspects of managing lone working situations.
Dealing with Difficult Customers
Skills to de-escalate complaints.
Personal Safety Training
Managing the risks when dealing with volatile people.
Managing Violence & Aggression
Skills to assess risk and de-escalate confrontations.
Dealing with Difficult People
Know how to deal with difficult people you work with.
Managing Difficult People
Learn the skills to manage difficult people in your workplace.
Train the Trainer
Equip your staff to train others in conflict skills.
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© The Conflict Training Company Ltd 2008