Conflict Management Training
Some ClientsThumbs-up from customers...
“The Conflict Management Training Company made a positive effort to address our specific needs and far exceeded our expectations in the training they delivered. Very positive feedback was received by all those who attended the workshops. I would recommend them to any prospective clients”.
Iwan Rees
Learning and Training Co-ordinator
Dairy Hygiene Inspectorate
State Veterinary Service
DEFRA
“Many thanks for the training day. I really enjoyed it and the feedback from the staff is all very positive - they took a lot away from the day”.
Ian Oldershaw
Customer Service Manager
Sheffield City Council
“I would recommend this course to others, engaged my attention and maintained it all day. Excellent knowledge of the subject”.
Elaine Archer
Learning and Development Manager
The AA
“We all enjoyed the course and found it useful to have a better understanding of how we react to aggressive / conflict situations and how we can change these reactions to result in better outcomes. I thought the course and good content, pace and delivery. In the future when we have recruited new staff and staff who could not make it on the day, I would consider having the conflict management training course again as I feel it delivers key skills for both life and work environments”.
Steve Hands
Principal Admin. & School Crossing Supervisor
London Borough of Camden
“It’s an excellent course appropriate to any working environment and fundamental for everyone dealing with person/people/clients!”
Eva Popovic
Community Regeneration Manager
Charlton Triangle Homes
“We had some really fantastic feedback from the day, in particular about the trainer and how great they were in bringing it all to life”.
Jenny Sheppard
Change Manager (Complaints)
Aviva
“I would like to thank you for the conflict management training day, many of our staff has commented on how valuable they thought the training was and how much they have learned from the day. Thanks Again!”
Janet Carr
Centre Manager
MIND
“Just wanted to say what a brilliant course we attended today, everybody really enjoyed it. Everyone went away much better equipped to deal with the everyday problems we get on sites. Thanks again for all your hard work, and well done to everyone on a brilliant day”.
Steve Bosdet
Senior Site Manager
Surrey Waste Management / SITA UK
“Just a quick note to say how informative and interesting the conflict management training course was and the issues it raised within our department. All who attended were impressed, especially Mark who, as our Health and Safety Manager came away with lots of new objectives and ideas. We may as a company look in the future to run courses on site for our team leaders and shop floor managers. If that is the case, I will have no hesitation in recommending your company. Once again thanks very much”.
Dave Mechan
Security Co-ordinator
Baxi Heating Group
“The course was well run, well organised and well received by the participants. Successful customers!”
Seb Duncan
Head of Financial Services
Great Yarmouth District Council
“Fantastic to get a training company that really does structure their training around the needs of the business – not just pick stuff off their training shelf”
Jude Livermore
Centre Manager
Base 33 (supporting excluded youths)
"The course covered our expectations and more. It was an eye opener. We are still using the skills we got in our day to day practice. Everyone I spoke to that attended your training course expressed their satisfaction and was wishing if more could be done to include everyone.
Agnes Chirozvi
Training & Development Manager
Barlborough NHS Treatment Centres
“The training was well presented and paced. The trainer made great efforts to get everyone involved. He ensured that people understood individual topics before moving on.
His knowledge of the course subject was extensive, but he was open to suggestions and feedback to make future presentations better. He was able to provide us with numerous examples and situations to relay to ensure that the training we deliver is smooth and we have enough resources to call upon”.
Lesley Waters
Staff Development Manager
Anglian Group
“Thank you for delivering the conflict management training, I have had feedback from people about the training and it was very positive. The one thing that stood out for people was your style as a trainer they enjoy that a lot, so again thank you. I will be speaking to the area manager and recommend the training for our services in Birmingham”.
John McGinley-Christie
Senior Support Recovery Worker
Trident Reach Care and Support
“I have been meaning to write and thank you for the days training you delivered. Everyone I spoke to got something from the day and the feedback sheets were really positive”.
Gail Winnery
Training and Development Manager
Choice Care and Support
"The feedback from this course has been outstanding. Comments included one of our site managers, who has since told his co-workers that the course is the most interesting training he has ever done. From a business point of view, your conflict management training course has offered excellent value for money and has been time well spent. From a personal perspective it has been a pleasure to attend a course which has made us feel so empowered to roll out our own training over the coming weeks”.