Fixed price training for up to 15 delegates anywhere in the UK.
No additional costs.
No additional costs.
Conflict Management Training
Conflict Management Training Courses
We are the leading specialists in conflict management training based on managing customer conflict and aggression using non-physical interventions. We would be pleased to tailor any conflict management course to meet the training needs of your staff.
Conflict management training is provided at your venue
throughout the
UK and Ireland.
For more information please select a training course
from
the list on the left.
Some Clients
The list of clients for which we have provided conflict management training to include:
- Financial Services Authority
- Connexions
- Charlton Triangle Homes
- Theatre Royal Winchester
- Wansbeck Homes
- Pioneer GB Ltd
- 4 Children
- Pret A Manger
Conflict Training Resources
Here's the latest conflict management resource articles:
July 2010
What to listen out for to solve conflict
June 2010
Breaking the cycle of customers' anger
Here's some comments about our conflict management training course from recent participants:
'Brilliant – best course I have been on ever – great stuff.'
Customer Services Manager -
Aviva/Norwich Union
'Thought it was brilliant and thank you very much.'
Customer Services Team Leader -
TTS Group