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Conflict prevention, de-escalation and management in the workplace
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Some Clients
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Adventure Island Theme Park
AXA PPP Healthcare
Baxi Heating
Berneslai Homes
Birmingham City Council
Brompton Housing
Bromsgrove District Council
Charter Community Housing
Copeland Borough Council
Defra
Derwent Community Team
Douglas McMillan Hospice
Durham Social Services
Eastleigh Borough Council
Family Law Society
Identity and Passport Service
Insta Group
Lambeth Education Service
London Borough of Hillingdon
Lowestoft College
Manor Hospital Walsall
National Centre for Sociology
Newcastle College
Northcliffe Group
Nottinghamshire NHS Trust
Ofcom
Parking Control Management UK
PKF Accountants
Royal College of Physicians
RSPCA
Sandwell & West Birmingham NHS Trust
Sandwell Metropolitan Borough Council
Screwfix
Shrewsbury College
Staffordshire University
Sure Start
Tayside Fire & Rescue
Telford Borough Council
Warrington Council
Welwyn & Hatfield Council
West Midlands Probation Service
Wiltshire Police
Wolverhampton City Council
Yorkshire Wildlife Trust

We run in-house courses at customers' venues all over the UK.

Call our local rate number: 0845 6585678

New Broad Street House
New Broad Street
London EC2
Tel: 0203 051 1912

Parkfield House
Park Street
Stafford ST17 4AL
Tel: 01785 878 326

Or complete the enquiry form below:

Please note: We only run courses for 3 to 15 people, at your venue.



Registered address: Parkfield House, Park Street, Stafford ST17 4AL, UK
Registered No: 6334548
Other Courses
red bullet for each conflict management course Conflict Management
This modularised workshop can cover all aspects of conflict at work: with colleagues, with customers or within a team.
red bullet for each conflict management course Conflict on the Phone
This course will improve the telephone skills of staff having to deal with customer complaints or deliver difficult messages over the phone.
red bullet for each conflict management course Lone Working
This is a workshop about what lone workers can do to stay safe - and thankfully, there's lots!
red bullet for each conflict management course Personal Safety
A course about what can be done to prevent and minimise the effects of violence and aggression in the workplace.
red bullet for each conflict management course Train the Trainer
A 3-day course to train your staff to delivery any of our courses: the most cost-effective way to widespread change.
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