At The Conflict Training Company we only have one focus: to train your
staff to prevent, manage and de-escalate customer conflict and aggression.
We train your staff to manage conflict using their innate ‘soft’ skills rather
than through any physical intervention.
Our drive is to make our training informative, practical and enjoyable to ensure
the skills are remembered and used. We know it works because that is what
our customers tell us!
The list of clients for which we have provided conflict management training includes:
Here are our latest FREE conflict management resource articles: