Useful Links - Conflict Management Courses by The Conflict Training Company

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Some Clients

Quotes from Commissioners

Adventure Island Theme Park

AXA PPP Healthcare

Baxi Heating

Berneslai Homes

Birmingham City Council

Brompton Housing

Bromsgrove District Council

Charter Community Housing

Copeland Borough Council

Defra

Derwent Community Team

Douglas McMillan Hospice

Durham Social Services

Eastleigh Borough Council

Family Law Society

Identity and Passport Service

Insta Group

Lambeth Education Service

London Borough of Hillingdon

Lowestoft College

Manor Hospital Walsall

National Centre for Sociology

Newcastle College

Northcliffe Group

Nottinghamshire NHS Trust

Ofcom

Parking Control Management UK

PKF Accountants

Royal College of Physicians

RSPCA

Sandwell & West Birmingham NHS Trust

Sandwell Metropolitan Borough Council

Screwfix

Shrewsbury College

Staffordshire University

Sure Start

Tayside Fire & Rescue

Telford Borough Council

Warrington Council

Welwyn & Hatfield Council

West Midlands Probation Service

Wiltshire Police

Wolverhampton City Council

Yorkshire Wildlife Trust

Some links you may find useful:

Resources relating to conflict:

PMR Professional Mediation Resolutions: One of the leading specialists in the field of workplace mediation, PMR Ltd were the first to develop an accredited training in mediation in the workplace and have achieved an excellent reputation over 20 years.
Phoenix Psychological Services

Resources relating to safety:

Health and Safety for Beginners: Health and Safety for Beginners (HSfB) is a useful site if you don't know where to find information on health and safety studies and UK legislation.
Valley Security Services: SIA licensed and BSi registered contract security services, throughout the UK.
SIA Licence Security Training London: They train security personnel to SIA license standard and provide them to security firms where they continue to receive their on-going SIA training and development services.

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Level10s Business Services Sites - Level10s is a human edited website directory of qualified sites.

Conflict Management
This modularised workshop can cover all aspects of conflict at work: with colleagues, with customers or within a team.

Conflict on the Phone
This course will improve the telephone skills of staff having to deal with customer complaints or deliver difficult messages over the phone.

Lone Working
This is a workshop about what lone workers can do to stay safe - and thankfully, there's lots!

Personal Safety
A course about what can be done to prevent and minimise the effects of violence and aggression in the workplace.

Train the Trainer
A 3-day course to train your staff to delivery any of our courses: the most cost-effective way to widespread change.

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Conflict prevention, de-escalation and management in the workplace