Train the trainer course

Full Course Outline / back to course overview

Note: This is a 3-day course.

Days 1 and 2: Developing Knowledge and Skills

During the first two days of the programme, the participants will be introduced to all aspects of the chosen subject, as if they were participants on a programme for front line staff. After each aspect, there will be time for reflection on what they have experienced - was the approach of the trainer helpful, can they see how they might 'personalise' it in their training? This will provide a link into the third day, which focuses on the participant as a 'trainer'.

For a detailed outline of the content covered, please refer to the individual courses.

Day 3: Training and Coaching Skills

One of the most important considerations when designing, developing and running programmes is the role of the trainer. They will typically make the difference between a successful and an unsuccessful (or average) learning experience. This day is focused on developing participants' skills in identifying content and process issues which are critical to the effective delivery of professional coaching and training. Also the focus is on how to develop awareness and confidence to guide, listen, coach, nurture, support and train with enthusiasm and success.

Preparation and key issues in training and coaching:

The training cycle: analysis of training needs, setting objectives, planning and evaluation of training
How people learn
How to write and structure learning and training
How to make theory relevant and appealing
Setting the stage: using visual aids and other resource material

Delivery of training and coaching:

Advanced training skills - exercises to handle underlying group dynamics (recognise 'process' from 'content' issues)
Advanced listening skills practice
Practice of coaching skills
Practice in using different verbal and non-verbal styles
Techniques to encourage group participation
Dealing with difficult people
The importance of constructive feedback
Training delivery practice with question and answer sessions involving the whole group
Action planning for the future

Supporting Books and Materials

Each participant will receive a comprehensive Trainer's Pack, which provides a guide to the role of trainer, their place in the learning environment, models and ethics of training. It will also contain detailed material relating to the subject covered, as well as ready-to-use handouts and powerpoint slides.

Organisational Policy

Considerable effort is made to ensure that staff are trained in accordance with the prevailing policies of the organisation. The fine detail of the programme content therefore will reflect the organisation's policy, ethos and values.

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Train the Trainer

Conflict prevention, de-escalation and management in the workplace