| e-Book |
The New ABC of Handling Aggression |
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| FREE 50-page e-BOOK! |
| Member of: |
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| Some Clients |
Quotes from Commissioners
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| Adventure Island Theme Park |
| AXA PPP Healthcare |
| Baxi Heating |
| Berneslai Homes |
| Birmingham City Council |
| Brompton Housing |
| Bromsgrove District Council |
| Charter Community Housing |
| Copeland Borough Council |
| Defra |
| Derwent Community Team |
| Douglas McMillan Hospice |
| Durham Social Services |
| Eastleigh Borough Council |
| Family Law Society |
| Identity and Passport Service |
| Insta Group |
| Lambeth Education Service |
| London Borough of Hillingdon |
| Lowestoft College |
| Manor Hospital Walsall |
| National Centre for Sociology |
| Newcastle College |
| Northcliffe Group |
| Nottinghamshire NHS Trust |
| Ofcom |
| Parking Control Management UK |
| PKF Accountants |
| Royal College of Physicians |
| RSPCA |
| Sandwell & West Birmingham NHS Trust |
| Sandwell Metropolitan Borough Council |
| Screwfix |
| Shrewsbury College |
| Staffordshire University |
| Sure Start |
| Tayside Fire & Rescue |
| Telford Borough Council |
| Warrington Council |
| Welwyn & Hatfield Council |
| West Midlands Probation Service |
| Wiltshire Police |
| Wolverhampton City Council |
| Yorkshire Wildlife Trust |
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Conflict Management
This modularised workshop can cover all aspects of conflict at work: with colleagues, with customers or within a team. |
Conflict on the Phone
This course will improve the telephone skills of staff having to deal with customer complaints or deliver difficult messages
over the phone. |
Lone Working
This is a workshop about what lone workers can do to stay safe - and thankfully, there's lots! |
Personal Safety
A course about what can be done to prevent and minimise the effects of violence and aggression in the workplace. |
Train the Trainer
A 3-day course to train your staff to delivery any of our courses: the most cost-effective way to widespread change. |
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Web Accessibility Compliant. |
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W3C Standards Compliant. |
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W3C Standards Compliant. |
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